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Terms & Conditions

Last Updated: October 27, 2025

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Welcome to riceandgravystudio.com (the “Site”), owned and operated by Rice & Gravy Studio LLC (“Company,” “we,” “us,” or “our”), based in Portland, Oregon. These Terms & Conditions (“Terms”) govern your use of this Site and the services we provide. By accessing this Site or working with Rice & Gravy Studio LLC, you agree to comply with these Terms.

If you do not agree with these Terms, please do not use our Site or services.

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1. Services

Rice & Gravy Studio LLC provides brand strategy, design, creative direction, web design, content strategy, consulting, and related professional services (“Services”). Service details, pricing, and scope are defined in individual proposals, statements of work (SOW), or service agreements provided to clients.

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2. Proposals, Scope & Revisions

  • Project scope, deliverables, and timelines are defined in your approved proposal or agreement.

  • All proposals are valid for 30 days unless otherwise stated.

  • Work outside the approved scope (also known as “scope creep”) will require a separate agreement or change order and may affect pricing and timelines.

  • Revision rounds will be defined in the proposal. Additional revisions beyond what is included will incur additional fees.

 

3. Payments

  • A 50% non-refundable deposit is required to secure a project start date.

  • The remaining 50% balance is due before final delivery or launch, unless otherwise noted.

  • Retainer agreements will be invoiced as specified per contract and due upon receipt.

  • Work will not begin or continue until payments are made as agreed.

 

4. Refunds & Cancellations

  • No refunds will be issued once work has begun.

  • If a project is paused or canceled by the client after work has started, all completed work will be invoiced and payment is due in full.

  • Strategy sessions, consulting calls, VIP Days, workshops, and digital sessions are non-refundable.

 

5. Late Payments

  • Invoices past due by more than 7 days will incur a 10% late fee every 7 days until paid.

  • We reserve the right to suspend work or withhold deliverables for overdue accounts.

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6. Client Responsibilities

To ensure a smooth project experience, clients agree to:

  • Provide feedback, approvals, and content within reasonable timelines.

  • Supply accurate and complete information.

  • Secure rights to any materials (such as photos, copy, or brand assets) they provide.

Delays in client response may extend project timelines.

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7. Intellectual Property & Ownership

  • Final approved deliverables become the property of the client after full payment is received.

  • All source files (working files such as Adobe, Figma, or raw project files) remain the intellectual property of Rice & Gravy Studio unless otherwise agreed in writing and may be licensed for an additional fee.

  • Drafts, concepts, and rejected designs remain the property of Rice & Gravy Studio.

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8. Portfolio Rights

Rice & Gravy Studio reserves the right to display completed work, project outcomes, and case studies in its portfolio, website, marketing materials, proposals, and social media, unless otherwise agreed upon with a signed NDA or confidentiality request.

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9. Confidentiality

We respect your business. Any non-public project information shared with Rice & Gravy Studio will remain confidential and used only for your project.

If required, we are open to signing a mutual NDA.

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10. Use of Subcontractors

We may engage trusted subcontractors or team partners to complete portions of a project while maintaining full responsibility for quality and delivery.

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11. AI Tools Clause

To provide efficient and innovative services, we may use AI-assisted tools (such as ChatGPT for copy support or Midjourney for creative exploration). All final deliverables will be customized for your project and reviewed by a human designer/strategist before delivery. Clients are responsible for reviewing all deliverables to ensure compliance with their brand and usage needs.

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12. Website Use

By using our Site, you agree not to:

  • Copy or resell site content

  • Use our Site for unlawful purposes

  • Attempt to breach site security

  • Upload malicious code

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13. Third-Party Tools & Integrations

We may recommend or integrate third-party services such as Wix, HoneyBook, Stripe, Canva, or Google Analytics. You are responsible for reviewing and agreeing to their terms separately.

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14. Limitation of Liability

To the fullest extent permitted by law, Rice & Gravy Studio LLC is not liable for any indirect, incidental, or consequential damages arising out of the use of our Site or Services.

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15. Disclaimer

All strategies, brand recommendations, and business advice are provided in good faith but do not guarantee business results or outcomes.

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16. Governing Law

These Terms are governed by the laws of the State of Oregon.

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17. Changes to Terms

We may update these Terms occasionally. Any changes will be reflected on this page with a revised “Last Updated” date.

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18. Contact

For questions about these Terms, contact us at:

Rice & Gravy Studio LLC
Portland, Oregon
Email: france@riceandgravy.co
Website: riceandgravystudio.com

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